Privacy policy
Coleman’s Notes® respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect when you visit our website, make a purchase, contact us or otherwise interact with Coleman’s Notes®, and how that information is used and protected.
This policy applies to the Coleman’s Notes® website at colemansnotes.co.uk and our online store.
1. Who We Are
Coleman’s Notes® publishes digital Student Guides, Reader’s Companions and literature collections for students, educators and independent readers.
For the purposes of UK data protection law, Coleman’s Notes® is responsible for the personal information described in this Privacy Policy.
Website: colemansnotes.co.uk
Email: [INSERT COLEMAN’S NOTES CONTACT EMAIL]
2. Information We May Collect
When you use our website or purchase from us, we may collect information including:
- your name;
- email address;
- billing information;
- order and transaction details;
- products you purchase or download;
- communications you send to us;
- information you provide when subscribing to emails or other communications;
- technical information such as IP address, browser and device information; and
- information collected through cookies and similar technologies.
Payment card information is processed by the payment providers made available through our ecommerce platform. Coleman’s Notes® does not need to store your complete payment-card details itself.
3. How We Use Your Information
We may use personal information to:
- process and fulfil purchases;
- provide access to purchased digital products;
- send order confirmations and other transactional communications;
- respond to questions and customer-service enquiries;
- maintain appropriate business, accounting and transaction records;
- operate, secure and improve our website;
- prevent fraud and misuse;
- comply with legal and regulatory requirements; and
- send marketing communications where permitted by law and in accordance with your preferences.
We will not sell your personal information to third parties.
4. Our Lawful Bases for Processing
Depending upon the circumstances, we process personal information on one or more lawful bases under UK data protection law.
Contract: where processing is necessary to complete your purchase, supply your digital products or otherwise fulfil an agreement with you.
Legal obligation: where we need to retain or process information to comply with applicable legal, tax, accounting or regulatory requirements.
Legitimate interests: where reasonably necessary to operate, protect and improve Coleman’s Notes®, communicate with customers and prevent fraud, provided those interests are not overridden by your rights.
Consent: where we specifically ask for your consent, including certain marketing or cookie activities where consent is required.
Where processing is based on consent, you may withdraw that consent at any time.
5. Shopify and Other Service Providers
Our online store is operated using services provided by Shopify.
In operating the store, personal information may be processed by Shopify and by other organisations providing services necessary to operate the business, such as:
- payment processors;
- digital-product delivery services;
- website hosting and technology providers;
- email and communications providers;
- analytics and security providers; and
- professional advisers or authorities where legally required.
These organisations may process personal information on our behalf or, in some circumstances, as independent controllers of that information.
6. International Data Transfers
Some of the technology and service providers used to operate our website and online store may process information outside the United Kingdom.
Where personal information is transferred internationally, we expect appropriate safeguards to be used in accordance with applicable data protection law.
7. Marketing Communications
We may send information about Coleman’s Notes® products, new publications, collections, promotions or other relevant news where we have an appropriate lawful basis to do so.
Where consent is required, we will ask for it.
You may unsubscribe from marketing emails at any time by using the unsubscribe facility contained in the communication or by contacting us.
Unsubscribing from marketing will not prevent us from sending essential communications relating to an order you have placed.
8. Cookies
Our website may use cookies and similar technologies to operate the store, remember preferences, maintain security, understand website usage and, where applicable, support analytics or marketing.
Some cookies are necessary for the website to function. Where UK law requires consent for non-essential cookies, visitors will be given an appropriate choice before those cookies are used.
Further information should be available through the website's cookie settings or Cookie Policy.
The ICO states that website visitors need to be informed about cookies and that non-essential cookies generally require agreement before they are used.
9. How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support and satisfying legal, accounting and tax requirements.
Different categories of information may therefore be retained for different periods.
When information is no longer required, we will delete, anonymise or securely dispose of it where appropriate.
10. Security
We take reasonable organisational and technical measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
However, no internet-based service can guarantee absolute security.
11. Your Data Protection Rights
Depending upon the circumstances and the lawful basis on which your information is processed, UK data protection law may give you rights including the right to:
- request access to personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of your personal information in certain circumstances;
- request restriction of processing in certain circumstances;
- object to certain processing;
- request transfer of information where the right to data portability applies; and
- withdraw consent where processing is based upon consent.
To exercise your rights, please contact us using the contact details shown in this Privacy Policy.
You also have the right to object to the use of your personal information for direct marketing.
The exact rights available can depend on the lawful basis and circumstances of the processing.
12. Children's Privacy
Coleman’s Notes® publishes educational material that may be used by school students. However, our online store is not intended to collect more personal information from children than is necessary to provide our services.
Where personal information relating to children is processed, we recognise that additional care is required and that privacy information should be presented in clear and understandable language.
13. Links to Other Websites
Our website may contain links to third-party websites or services.
Coleman’s Notes® is not responsible for the privacy practices of independent third-party websites. Visitors should review the privacy information provided by those organisations.
14. Complaints
If you have concerns about how Coleman’s Notes® handles your personal information, please contact us first so that we can try to resolve the matter.
You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator.
Information Commissioner's Office
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal obligations.
The latest version will be published on this website and the Last updated date at the top of the policy will be revised accordingly.
16. Contact Us
For questions about this Privacy Policy, your personal information or your data protection rights, please contact:
Coleman’s Notes®
Website: colemansnotes.co.uk
Email: colemansnotes@btinternet.com
Great Books • Brighter Minds